Privacy Policy
Learn how Completeful collects, uses, and protects your personal information and business data.
Last Updated: November 20, 2024
Introduction
Completeful ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our print-on-demand platform and services.
Information We Collect
Account Information
- Name and email address
- Company name and business details
- Billing and payment information
- Shipping addresses
Usage Data
- IP address and device information
- Browser type and operating system
- Pages visited and features used
- Interactions with our platform
Order Data
- Product designs and artwork you upload
- Customer shipping information
- Order history and fulfillment details
How We Use Your Information
- To provide and improve our services
- To process orders and handle payments
- To communicate with you about your account and orders
- To send marketing communications (you can opt out anytime)
- To detect and prevent fraud
- To comply with legal obligations
Data Security
We implement industry-standard security measures to protect your data:
- ✓ SSL/TLS encryption for all data transmission
- ✓ Encrypted storage of sensitive information
- ✓ Regular security audits and penetration testing
- ✓ PCI-DSS compliant payment processing
- ✓ SOC 2 certified infrastructure
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers: Payment processors, shipping carriers, and hosting services
- Business transfers: In the event of a merger or acquisition
- Legal requirements: When required by law or to protect our rights
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data in a portable format
To exercise these rights, contact us at sales@completeful.com.
Cookies and Tracking
We use cookies and similar technologies for analytics, preferences, and marketing. You can control cookie settings through your browser.
See our Cookie Policy for more details.
Contact Us
If you have questions about this Privacy Policy or how we handle your data:
Email: sales@completeful.com
Or contact support for general inquiries.