Shipping Policy
Learn about our shipping times, rates, carriers, and delivery expectations for domestic and international orders.
Production & Shipping Timeline
Most orders follow this timeline:
Production (2-5 business days)
We receive, print, and quality-check your order
Shipping (3-7 business days domestic)
Carrier delivers to your customer's address
Total time from order to delivery: 5-12 business days for most domestic orders
Domestic Shipping (United States)
| Method | Delivery Time | Cost Range |
|---|---|---|
| Standard | 5-7 business days | $3.99 - $6.99 |
| Expedited | 2-3 business days | $8.99 - $14.99 |
| Express | 1-2 business days | $19.99 - $29.99 |
Shipping costs vary based on product size, weight, and destination zone.
International Shipping
We ship to over 100 countries worldwide:
- Canada: 7-14 business days, $9.99+
- Europe & UK: 10-20 business days, $14.99+
- Australia & New Zealand: 12-25 business days, $16.99+
- Rest of World: 15-30 business days, pricing varies
International Customs & Duties:
Customers are responsible for any customs fees, duties, or taxes imposed by their country. These fees are not included in our shipping rates.
Shipping Carriers
We use trusted carriers for reliable delivery:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
- DHL (for international orders)
The carrier is automatically selected based on the destination, package size, and shipping speed selected.
Tracking Information
Once your order ships, tracking information is:
- Automatically sent to you via email
- Synced to your connected store's order page
- Available in your Completeful dashboard
Learn more in our Order Tracking guide.
Shipping Issues
If an order is delayed, lost, or damaged in transit:
- Check the tracking information for updates
- Wait until the estimated delivery window has passed
- Contact our support team with the order number
- We'll investigate with the carrier and send a replacement if needed